E-learning and Knowledge Management

This course offers an overview of the most recent trends in learning and knowledge management in companies and organizations. Students will be introduced to strategies, methods and technologies of organizational learning and knowledge management helping them to develop analytical, development and judgmental skills. Students will be able to relate organizational and technological choices to performance improvements in organizations in the context of changing organizational environments. Practical skill in the implementation of e-learning programs and systems are also emphasized.

The course comprises two units; (1) E-Learning and (2) Knowledge Management. In the first students are introduced to concepts of organizational and workplace learning, training in the context of human resource development, and performance management. Methods and tools for digital instructional design are explained and then applied in practice by students in their course assignments. In the second unit, theoretical models as well as organizational practices concerning the creation, sharing and use of organizational knowledge and intellectual capital are explained. Cases from practice in various companies and organizations will be examined and the latest trends in knowledge management presented and analyzed.

The course contents are:

Unit 1:  E-Learning

• Workplace learning, employee performance and the role of technology: concepts, methods and tools
• E-learning platforms, technologies, and instructional content development tools
• Methods for digital instructional design
• Issues of eLearning Implementation and Management

Unit 2: Knowledge Management

• New Challenges – New Organizational Forms.
• Knowledge Management: Definitions of notions, Measuring intellectual capital, Types and forms of knowledge, Knowledge objects, Knowledge and competitiveness, Overview of tools for knowledge management.
• Knowledge and Innovation.