Strategies for Decision Making and Problem Solving

Course Description

This course is designed to enable decision-makers, team leaders and employees at all levels of the organisation to use a systematic start-to-finish decision making framework that integrates the most successful techniques and strategies for attacking ill-defined business problems. To this end, students are educated to analyse problems, explore the constraints, and identify the target problem in ill-defined decision making environments, generate solutions and innovation ideas and choose the best of them.

The course material includes the following thematic areas:

• Ill-defined problems vs well-defined problems in decision making process
• Strategies for analyzing problems and defining the target-problem in ill-defined decision making environments
• Strategies for generating alternative solutions to ill-defined problems
• Multicriteria decision making techniques for selecting the best solution, from a number of alternatives, to the target problem